This policy applies to the website we operate, our use of emails for marketing purposes, and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.
Who we are:
Grampian Transport Museum
Grampian Transport Museum is a private limited company No.130066 and Charity No. SC017625
What information do we collect and why?
We will only ever collect the information we need – including data that will be useful to help improve our services.
We only collect personal information such as name, postal address, phone number, email address, date of birth (where appropriate) etc.
We collect this information in connection with specific activities, such as newsletter requests, membership requests, product purchases, feedback, donations, competition entries etc. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don't have to disclose any of this information to browse our website. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.
What do we do with the information?
We will use the information you provide to:
- fulfil your requests – such as applications for membership, donations, competition entries, participation in events and provision of information
- process sales transactions, donations, or other payments and verify financial transactions
- process gift aid applications
- handle orders, deliver products and communicate with you about orders
- communicate with our supporters and customers
Sharing your information
We will only share your information if:
- We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court.
- We believe it is necessary to protect or defend our rights, property or the personal safety of our staff or visitors to our premises or website.
Storing your information
Information is stored by us on computers located in the UK. We may also store information in paper files.
We place a great importance on the security of all personally identifiable information associated with our supporters, customers and users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, only authorised personnel are authorised to access user information.
We will keep your information only for as long as we need it to provide you with the goods, services or information you have required, to administer your relationship with us, to comply with the law, or to ensure we do not communicate with people that have asked us not to. When we no longer need information we will always dispose of it securely.
We never sell or share your information to other organisations to use for their own purposes.
The Data Protection Act and the General Data Protection Regulations gives you certain rights over your data and how we use it. These include:
- the right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed
- the right to prevent your data being used for direct marketing
- the right of access to a copy of the information We hold about you (known as a subject access request)
If you wish to exercise any of these rights please contact the Data Protection Officer in writing at Grampian Transport Museum, Montagrrie Road, Alford, Aberdeenshire, AB33 8AE. Please note it is our policy to charge the statutory maximum fee of £10 for a subject access request.
For more information about your rights under the Data Protection Act and the General Data Protection Regulations visit the website of the Information Commissioner’s Office at ico.org.uk.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's settings to learn the correct way to modify your cookies.